Frozen pipes are one of the most common—and stressful—winter home emergencies. When temperatures drop for extended periods, water inside pipes can freeze, expand, and cause pipes to crack or burst. Acting quickly and correctly can make all the difference in preventing serious water damage.
Here’s what to do if you suspect your pipes have frozen.
Step 1: Confirm the Problem
You may have a frozen pipe if you notice:
- Little or no water coming from a faucet
- Frost or ice visible on exposed pipes
- Strange smells coming from drains or faucets
- Pipes located on exterior walls that feel extremely cold
If one faucet isn’t working while others are, the issue is likely localized to that specific line.
Step 2: Shut Off the Water
Before attempting to thaw the pipe, turn off the main water supply or the shutoff valve for the affected area. This helps prevent flooding if the pipe bursts while thawing.
Step 3: Thaw the Pipe Safely
Apply heat slowly and evenly to the frozen section. Safe thawing methods include:
- A hair dryer
- A heating pad wrapped around the pipe
- Warm towels (replace them as they cool)
- A space heater placed at a safe distance
Never use open flames or high-heat devices such as blowtorches, propane heaters, kerosene heaters, or charcoal stoves. These pose serious fire risks and can permanently damage your pipes.
Step 4: Check for Damage
Once the pipe has thawed and water flow is restored, inspect the pipe closely for:
- Cracks
- Bulges
- Drips or moisture
- Even small leaks can lead to major water damage if ignored. If you see any signs of damage—or aren’t confident the pipe is intact—call a professional immediately.
When to Call for Help
If you can’t locate the frozen pipe, don’t feel comfortable thawing it, or suspect a burst pipe, it’s best to contact a professional right away. Emergency plumbing and remediation services can prevent a minor issue from becoming a major repair.
If Frozen Pipes Cause Water Damage
If a pipe bursts, quick response is critical. Nurzia’s remediation team is equipped to assess water damage, control moisture, and begin restoration immediately. Our experienced estimators guide you through every step—from initial inspection to restoring your property to its pre-damage condition.
Rebuilding After the Damage
Many homeowners choose to use this time to improve or remodel their space. Whether you’re restoring what was damaged or reimagining your home or business, Nurzia can handle the entire process—from structural repairs to finished renovations.
Dealing with frozen pipes or water damage?
Contact Nurzia for expert support, fast response, and peace of mind when winter problems strike.